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RoboRewards Project

Automated Customer Loyalty Reward Program Software Made Easy!

We keep it simple. Our customer loyalty software attracts new customers to your business on Autopilot. Then, we reward those customers for each visit. Meaning, we keep them loyal to your business. To top it off, our automated marketing funnel brings them back more frequently & keeps them spending so you can, as they say, “Set It & Forget It!”

Country

USA

Timeline

1+ year

Team Size

10 team members

Tech Stack

Node.js, React, Saga, Redux, Azure, AWS, WebRTC, VidRTC

The Client

Events10x is an online and hybrid events service provider. It allows organizing conferences & exhibitions with private and group networking. It is delivered through video calls, messaging, broadcasting to over 15000 people, and doing it all simultaneously.

Time

Aug 2020 - Ongoing

Team

11 members

Industry

Online Events

Platform

Web / Mobile

Key Features

Call

Internal one on one & group calls

Broadcasting

Go live with large audiences

Messaging

Send text messages to your peers

Calendar Planning

Schedule and manage meetings

Multiple hubs option

Online alternative to buildings and halls

AI-powered translation

Instant voice translation

Private video chat rooms

Hold private meetings with attendees

White Label Solutions

Customizing the platform with own identity

The Challenge

The ERP application was already live for some time. But, the client started seeing loopholes in the app’s technical architecture. The loopholes were primarily because of poorly-written rule engines.

Firstly, our examinations confirmed multiple areas were error-prone. So, we removed those errors and wrote powerful rule engines in the existing .NET Core backend environment. We resolved complex, underlying issues using Data Structure and Algorithm (DSA) techniques. We also double-checked algorithmic efficiencies after implementation.

Next, we created a cache memory store. We did this to help the app fetch user-requested data from the cache (a quicker process) and not from the main memory (a lengthy process). We also ensured the cache store clears temporary files when users log out.

In addition, we used Sync fusion to design UI elements on a granular level. Sync fusion is an excellent tool for creating data tables, grids, charts, graphs, etc. We also build logic to connect the frontend with the backend data.

Next, we used Docker Compose to containerize different microservices (Finance, HRs, Customers, etc.) within this single ERP solution. Containerization puts less load on servers. We also used Kubernetes to manage the individual containers (microservices) efficiently.

Our experts used two database solutions for the ERP app. We chose MSSQL because it allows excellent data restoration and recovery. We also used MongoDB because it scales well and has outstanding data -querying ability.

The Technology Behind

Building a custom virtual expo software solution requires developing an engine.

We've developed customized engine (based on WebRTC) combined with third party technologies for enhanced user experience and broader streaming opportunities.